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Reactive or Proactive? Which is your agency? If your agency is
content to wait for your call to address renewal changes, then
they're just reactionary.
Alliance is proactive because we know you have
better things to do than to double-check every insurance statement
you receive. We do that for you. If anything is different, like the
rate, we take the time and initiative to shop policies, find the
better deal, and call you about it. How do we do it? We invest in a
dynamic management system that keeps us current on every detail of
your policy, and we have a large staff solely focused on finding
the best deal with the best coverage every time.
We offer more. If you have a claim, one of our
Service First commitments is that we'll submit your claim the same
day and we'll follow up within 24 hours to ensure the adjustor's
been assigned, that they have contacted you, and that the claim is
progressing as you would like.
We go the extra mile to educate our clients.
For example, when a client calls to add a teen driver, we recommend
AAA coverage to protect their child from maintenance mishaps, and
we also send them teen-driving tips to keep their child safe on the
road. We go far beyond the initial sale to make sure our clients
are informed, educated and know what we do, why we do it, and why
it benefits them.
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3138 Market Street
PO Box 28136
Green Bay, WI 54324-0136